Privacy Policy

Last updated: July 7, 2025

1. Introduction

Capital Health and Wellness (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

2. Information We Collect

• Personal Data: Name, birth date, address, email, phone number, insurance details, and medical history you provide when booking appointments or completing intake forms.
• Usage Data: How you interact with our site (e.g., pages visited, time spent).
• Device & Technical Data: IP address, browser type, operating system, and cookies.

3. How We Use Your Information

• Provision of Services: To schedule and manage appointments, deliver care, send reminders, and process billing.
• Improvement of Services: To analyze trends, administer our site, and enhance user experience.
• Communications: To send you confirmations, newsletters, updates, and marketing materials (you may opt out at any time).
• Legal Compliance: To comply with HIPAA, state and federal regulations, and respond to legal requests.

4. Information Sharing & Disclosure

• Healthcare Providers: We share necessary patient information with our licensed therapists, physicians, and laboratories for treatment purposes.
• Insurance & Billing Partners: We disclose billing and insurance information to process claims.
• Legal Authorities: When required by law (e.g., subpoenas, court orders).
• Business Transfers: If our practice is sold or merged, your information may be transferred under the same privacy protections.

5. Cookies & Tracking Technologies

We use cookies and similar tools to remember preferences, track site usage, and deliver targeted content. You can disable cookies in your browser settings, but some features may not function properly.

6. Your Rights & Choices

• Access & Correction: You may review or update your personal data by contacting us.
• Opt‑Out: You can unsubscribe from marketing emails at any time.
• Data Retention: We retain your information as long as necessary for treatment, billing, legal compliance, or as permitted by law.
• Complaints: Contact our Privacy Officer (info@capitalhealthwellness.com) for any concerns. You may also lodge a complaint with your local data protection authority.

7. Security

We implement administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, or destruction.

8. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect data from minors without parental consent.

9. Changes to This Policy

We may update this policy periodically. Any changes will be posted here with a revised “Last updated” date.

10. Contact Us

For questions or requests regarding this Privacy Policy, please contact:
Capital Health and Wellness
Email: info@capitalhealthwellness.com
Phone: 866-822-5271